when you place an order:
Please let me know if you have any special requests by messaging me with the contact form on the side of the page. I will do my best to fulfill any requests.
I am currently using USPS to ship all items. I will be shipping items to the United States only at this time.
In packaging the pottery we reuse boxes, paper, cardboard, bubble wrap, ect. whenever possible. This helps us cut down on costs and waste.
If you would like me to send one of my pieces as a gift directly to another person please use the contact form on the right of the page to message me when you purchase the item. We can discuss gift options via e-mail.
refunds and exchanges:
Contact must be made within 7 days of receipt and the buyer will be responsible for the costs of shipping incurred.
If an item arrives damaged, please let me know immediately by sending an e-mail to email@example.com. A picture of the damage will be needed for insurance purposes as well.
If you must cancel, please do so within 24 hours of placing your order.